Refund Policy
Last updated: 15 August 2026
Digital products
Because toolkits are delivered digitally and access cannot be physically returned, purchases are generally final once a file has been downloaded.
When we will help
Contact us within seven days if you were charged more than once, received the wrong product, cannot access the purchased file, or the delivered file is materially defective. We will first attempt to correct access or replace the file and will issue a refund where the issue cannot reasonably be resolved.
Requesting a review
Use the contact form and include the order number, purchasing email and a concise description of the issue. This policy does not limit rights that cannot be excluded under applicable consumer law.